Many of our customer live in a high-rise, large apartment complex, or condo community. You can either leave your laundry in a shared package/mail room or lobby, with a doorman, or provide us with a key that we'll keep in a secure lockbox - it's up to you. But don't worry, our driver will text you when he or she is on the way and will call you when her or she arrives if we can't locate your laundry.
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